It’s the Thursday before a holiday weekend, and I’m fortunate to be interviewing for what I think would be an amazing freelance writing opportunity. The phone interview goes well. I’ve given the company the link to my website to see some samples of my work and client testimonials. Only the unthinkable happens. I go to post a blog update, and my site’s down! Panic ensues. Why does this always happen to me at the most crucial times?
Well, I figured out part of that reason was my web hosting provider. I switched providers to Dreamhost, and that problem is solved.
But the point is, this scenario offers another great reason for multiple social media profiles. If you are relying on one site on the web for all of your marketing and public relations exposure, you are putting yourself at risk.
I recently encountered an ad agency that, I suppose in an effort to be cutting edge, has no website–just a facebook page. Would you really want your business hinging solely on facebook’s success?
In a crisis –your site is down, facebook is down, one of your profiles or your website has been hacked, the Twitter fail whale has come up for air–you should be prepared to communicate with multiple alternatives. Even when my website is down, clients can see that I’m actively engaging online by following my social media profile links, which I post everywhere online as well as on my e-mail signatures, business cards, resume and invoices.
As you develop your web presence, consider multiple avenues for content distribution. Go beyond your own website, and post everywhere it makes sense for your business. You’ll be better prepared to handle whatever mishaps the Web throws your way.
Tags: crisis, social media, Social Networks